Vaporium Canada Vape Shop Meadowvale 6677 Meadowvale Town Centre Cir

It's my favourite store when I am shopping for my vibe, the employees are professional and nice people, really I like them, the prices are affordable.

Love coming here! Best prices and the employee karly is so sweet! 5 stars for them!!!!

Staff are very friendly and its a very cozy place. Store is always in stock for my fav E-liquids. Would recommend for anyone who wants to quiet smoking tobacco.. the staff are very helpful with finding you exactly what you need and want.

I always come by here and purchase the disposable STLTH 5k's. I've never had an issue before but recently I bought 2 packs and one of them has a defect. I called the store to advise of the situation and the employee told me he can't do anything about it and that I should open ALL my vapes in the store to check them before leaving. It's one thing to have a defective product and it's another to receive below average customer service. I didn't ask for a refund, I had asked if I can exchange it. I'm going to try speaking to the manager and will update my experience on this review accordingly. Apparently every time I call, manager is not there...

Signs in the store for the products that that I purchased stated I should be charged $24.99, however after paying, I realized I was charged $29.99. When I asked for an explanation, I was advised that the $5 difference is for a new duty, and the salesperson pointed towards a sign in the store stating this levy would be charged on any item that has a sticker on it. Since this was barely half an hour after I made the purchase, and the products were still in their original packaging, unopened, I asked to simply return them. The salesperson stated all sales are final pointing at a sign that stated 'all e-juice sales are final.' I stated I didn't buy e-juice but disposable vapes, and was advised 'it doesn't matter, all sales are final.' The associate then called the store owner, Rob, who wouldn't let me get a word in edgewise because he was upset about having to run his business on his birthday. For some reason, the owner, Rob, started talking about not being able to return underwear either instead of letting me return any items when I stated the signs in the store don't state I can't return disposable vapes, but actually specify only e-juice specifically. I'd never go back here again (after having shopped here for almost a year) because the owner/staff can't keep the signage straight, and won't even try to resolve any issues. I say this because won't even try to resolve any customer service issues because after asking Rob to let me actually speak instead of talking over me, Rob told me 'no amount of begging or pleading is doing to change anything, before hanging up. Take your business where it'll be valued and appreciated, don't take it to Vaporium.