NYX VAPE STORE SCARBOROUGH 2971 Kingston Rd

I had a fantastic customer service experience with Shane. His knowledge and problem-solving skills were impressive, and he addressed my concerns with patience and professionalism. Shane's friendly demeanor made the interaction enjoyable, setting a high standard for exceptional service. I highly recommend this store in specific when choosing a vape shop!

Nothing but AMAZING customer service from both Dmitri and Shane. Very friendly individuals and every time I go there, nothing but positivity is being shown to me. Definitely my go to spot!

The people here are wonderful -- helpful, patient, friendly, encouraging -- everything that vape store staff should be. I'm a senior with a senior's problems of coping with tight bottles, unreadable documentation and ever-changing devices. I'm always confident that when I go into the store with a problem I'll come back out smiling.

I am trying to quit smoking cigarettes. So I went into the store today and Dean asked me questions and based on my answers suggested personalized options for an easier transition from cigarettes. VERY knowledgeable and helpful. Excellent customer service skills. Because of my positive experience I will absolutely be returning (if all goes well fingers crossed!)

My go to. Customer service always on point! They know their stuff and are quick with suggestions. Pricey, but it's literally no different anywhere else.